Terms of Service

These terms govern your use of the Veranote desktop application, web companion, and related services (together, “Veranote”). By creating an account or using Veranote, you agree to them.

Your account

You’re responsible for your account and for keeping your credentials secure. You must provide accurate information when signing up and be legally able to enter into these terms.

Your content

Recordings, transcripts, notes, and tasks you create with Veranote belong to you. You grant us only the limited rights needed to operate the service — for example, transmitting audio for transcription or content for AI processing at your request. See our Privacy Policy for how content is handled.

Recording consent

Recording laws vary by jurisdiction, and many require participant consent. You are solely responsible for ensuring you have any required consent before recording a conversation with Veranote.

Subscriptions and billing

• The Free plan is available at no cost. Pro is billed as a recurring subscription through Stripe.
• Free trials convert to a paid subscription at the end of the trial unless cancelled first.
• You can cancel at any time; your subscription remains active until the end of the current billing period.
• We may change pricing with reasonable advance notice; changes apply from your next billing cycle.

Acceptable use

• Don’t use Veranote to violate the law, including recording and privacy laws.
• Don’t attempt to break, probe, or overload the service, or access other users’ data.
• Don’t resell or redistribute the service without our written permission.

Software license

We grant you a personal, non-exclusive, non-transferable license to install and use the Veranote app on devices you control, for as long as your account is in good standing.

AI-generated content

Summaries, notes, and answers generated by AI can contain mistakes. Review important output — especially decisions, commitments, and dates — before relying on it.

Disclaimers

Veranote is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We don’t warrant that the service will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, Veranote will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

Termination

You may stop using Veranote at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your license to use the app ends; you can request deletion of your data as described in the Privacy Policy.

Changes to these terms

If we make material changes, we’ll update this page and note the new effective date above. Continued use after changes take effect constitutes acceptance.

Contact

Questions about these terms? Email support@veranote.app.